Help Center Profile
Help Center
Welcome Help Center
Sign Out
of Help Center
Go to
Parchment.com
Sign Out
of Help Center
Go to
Parchment.com
SEARCH
Home
Select My Service
My Case History
Training
Status Program
Which of your services would you like help with?
Learner
Getting Started
Sign up
HiSET California
Place an order
VIEW MORE
My Order
Order your transcript (video)
Track order
Something wrong with transcript
VIEW MORE
My Account
Delete account
Account changes
Merge accounts/add another email
VIEW MORE
Parent or Guardian
Parent/guardian accounts
Add another child to the account
Can't add a child to parent/guardian account
VIEW MORE
Quick Links
Quick Start Guide
Video: Order your transcript
Reset your password
Ordering FAQs
Where's my transcript?
Order your transcript
Click here to find out how to order your transcript. Whether you're sending it to yourself, a school, or your employer, we'll make sure your transcript gets there quickly and securely.
CONTACT US
×
Contact Us
+1 (888) 662-0874
Mon - Fri 9AM - 6PM EST
*Service Type
+1 (888) 906-4031
Mon - Fri 7AM - 7PM CST
*Tell us who you are
GED Test Taker
Third Party ordering on behalf of a GED Test Taker (Institution, Organization Company)
GED Testing Service/State Admin
×
If your child is over 18, we cannot give you information about their order or account. Your child must contact us directly using this form.
Read more about the Family Educational Rights and Privacy Act (FERPA)
×
Please submit a support ticket at
gedsupport.parchment.com
×
You are on the Learner Help Center. Please sign in to your Parchment account to contact us so that we can serve you better.
Personal Information
*Tell us who you are:
Student (current or former)
Parent
GED
HiSET Student
Administrator
×
We’re sorry your transcript did not arrive. Try our
decision tree
to help troubleshoot.
×
Try our
decision tree
to find out where your transcript is and see what can be done to speed things along.
×
We do not change the content of your transcript. If you have any questions about the content of your transcript, please contact your school.
*What do you need help with?
Placing an order
Check order status
Document not received
Delete account
Missing/incorrect information on transcript
Sign in/create account
Refund/Credit
Something else
To copy others in your email request, add email addresses here:
Credential Type
Transcript
Diploma
Degree Verification
Multiple
*State or Jurisdiction where the GED Test was taken
Alabama
Bermuda
California
Dantes
Employer Program
FBOP
Florida
Hawaii
International
Kansas
Michigan
Maryland
North Carolina
Ohio
Oregon
Rhode Island
South Dakota
Utah
Vermont
Virginia
Washington
Washington DC
Unknown
Contact Us Form
Attachments
Maximum size of attachments is 10MB.
Home