If you ordered a GED transcript on behalf of someone else, go to the Tracking page for third parties.
To track your GED document:
- Go to GED.com, select your state/jurisdiction, and sign in.
- Click Order Status. You will see the status of your order. The table below explains what your status means.
|Order status||What this means|
|Available (Electronic documents)||Your order has been processed and your document is available for download. Please refer to the email we sent you for instructions on how to download your document. Or, if you sent your document to another recipient, they would have received an email with instructions. Contact us if you or the recipient has not received the email.|
|On hold||We need some additional time to locate your records. We will notify you as soon as we have an update. This may take up to ten business days. Go to the On hold page for more information.|
|Delivered (Electronic Documents)||Your document has been downloaded by the recipient.|
|Delivered (Paper Documents)||We have mailed your document(s).|
|Canceled||We have canceled your order. Refer to the email you received for more details. Go to the Canceled orders help topic for more information.|
|Error||We encountered an error while processing your order. Refer to the email you received for more details.|