Help Center Profile
  1. Learner
  2. Parent or Guardian
  3. Can't add a child to parent/guardian account

Can't add a child to parent/guardian account

A child cannot be added to an existing account if:

  • You have registered for a Student Account instead of a Parent Account.
  • Your child is already registered with a Parchment Account.
  • The student you are attempting to add is over 18 years of age.
You can only order high school transcripts for your child, not college transcripts.

Go to the Parent/guardian help topic for more information.