Help Center Profile
  1. Learner
  2. Parent or Guardian
  3. Parent/guardian accounts

Parent/guardian accounts

Parent/guardian accounts allow you to place orders on your child's behalf.

  • Your child must be under 18 years old. 
  • You can only order high school transcripts, not college transcripts.
  • If your child already has an account, you cannot add them to your account. We would need to delete their account first. 
Create a Parent/guardian account
Go to and enter the school your child attends. You will select 'I am a parent/legal guardian' and then enter your child's information to complete the registration process. Once your account is set up, you can place an order.


Add another child to your parent/guardian account
Go to the add another child page for instructions.